Effective Date: September 28, 2026
These Terms of Service apply to your use of the housemalls.com website and to purchases made through the website.
By using the website or placing an order, you agree to follow these terms and the applicable policies published on the website.
Eligibility
The website and its purchasing services are intended for individuals who are 18 years of age or older.
By using the purchasing functions of the website, you confirm that you are at least 18 years old and are legally able to enter into a purchase transaction.
Product Information
We make reasonable efforts to display product information, descriptions, images, prices, and available options on the website.
Customers should review the product page and checkout information before placing an order.
Product appearance may vary slightly depending on the customer’s device or display settings.
Orders
When an order is submitted, the customer is responsible for providing accurate contact, billing, and shipping information.
An order may require successful payment authorization before it can be processed.
If there is an issue affecting an order, we may contact the customer using the contact information provided during checkout.
Pricing and Payment
Available payment methods currently include Visa, MasterCard, and PayPal.
The applicable order total is displayed during checkout before the purchase is submitted.
Standard shipping within the continental United States is currently free according to the Shipping Policy.
Shipping
Orders are generally processed within 1–2 business days.
After processing, delivery within the continental United States is generally estimated at 3–5 business days.
Shipping times are estimates and may be affected by carrier operations, weather, holidays, address issues, or other circumstances.
The shipping carrier may vary according to the order and delivery requirements.
Please refer to the Shipping Policy for additional information.
Returns and Refunds
Eligible returns may be requested within 30 calendar days.
Returned products should be unused, retain the original packaging where applicable, and meet the conditions described in the Refund and Returns Policy.
Eligible returns are not subject to a restocking fee, and return shipping is free under the applicable return policy.
Refunds are generally processed within 1–2 business days after the returned item has been received.
After processing, the refund generally takes 7–10 business days to appear through the original payment method, depending on the payment provider or financial institution.
Customer Communications
Customers may contact House Malls about orders, products, payments, shipping, returns, refunds, and other website-related questions.
Our customer service contact information is:
Email: [email protected]
Phone: +1 267-343-5513
Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Website Use
Users should not use the website for unlawful activities, attempt to interfere with website operation, or knowingly submit false information in connection with an order or account.
We may take reasonable steps to protect the website, customers, and transaction process from misuse or unauthorized activity.
Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our website, services, or operating practices.
The updated version will be posted on this page with a revised effective date.
Contact
Questions concerning these Terms of Service can be sent to:
House Malls
556 Rising Sun Ave
Philadelphia, PA 19140
United States
Email: [email protected]
Phone: +1 267-343-5513